![]() Download the latest Hik-Connect app via the the website.There are 2 ways to fix this dynamic IP problem:ġ) Sign up to Hiksivion’s Hik-Connect serviceīoth of these services identify that your IP address has changed, and therefore re-routes the service that’s trying to connect to it. The problems that a dynamic IP causes for your CCTV system is that Hikvision’s app software will not know what your IP address to connect to – as it is constantly changing. In the UK, most domestic properties do not have a ‘static’ IP address but instead have ‘dynamic’ IP addresses, meaning that the IP address of your property constantly changes. How to fix Public IP address problem with Hikvision CCTV system ![]() ![]() The next step you should then do is follow the instructions of how to ‘fix your Public IP address problem’ below … If the IP address is correct, then you should be able. Once you’ve done this – check if you can see the cameras live on your app.
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